Contact Center
NiceInContact
NICE inContact is the world’s number one provider of cloud-based contact center solutions, offering robust call routing software and a full line of workforce optimization tools to increase the efficiency … Read more
A Nostalgic Look At Five9’s Remarkable Road To Success
Call me nostalgic, but I have fond memories of 2010. I was responsible for launching a Contact Center and marketing campaigns for Vonage, Geico, Disney, ADT, and hundreds of others back then.
Nice / NiceInContact Acquires Brand Embassy
Today Nice announced that they have acquired a company by the name of Brand Embassy. Until 2015 I had never heard of Brand Embassy, but a colleague of mine introduced me to them when we at VesuvITas