Ujet

UJET is the world’s first and only cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, … Read more

Talkdesk

Talkdesk is a next-generation, cloud-based contact center software that helps deliver delightful customer service. Unlike legacy systems, Talkdesk can be quickly and easily deployed without phones, hardware or downloads. Talkdesk’s … Read more

NiceInContact

NICE inContact is the world’s number one provider of cloud-based contact center solutions, offering robust call routing software and a full line of workforce optimization tools to increase the efficiency … Read more

Genesys

Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 11,000 companies in … Read more

Five9

Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating over three billion customer … Read more

Avaya

Avaya

Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya. For over one hundred years, we’ve enabled organizations around the globe … Read more

DialPad

Dialpad is the leading cloud communications platform for AI-powered calling, conferencing and contact centers. Dialpad’s proprietary, real-time Artificial Intelligence engine, Voice Intelligence (Vi™), helps businesses make smarter decisions by giving … Read more

8×8

8×8 is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. … Read more

Nice / NiceInContact Acquires Brand Embassy

Nice Acquires Brand Embassy

Today Nice announced that they have acquired a company by the name of Brand Embassy. Until 2015 I had never heard of Brand Embassy, but a colleague of mine introduced me to them when we at VesuvITas