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Resource Center
Picture a contact center. Did your brain conjure an image of a
sea of low-walled cubicles with agents speaking into headsets?
Until recently, that’s what most contact centers were—a single site
where agents commute to the office and complete their work at a
fixed location.
Today, contact center agents are not bound to the office; they can
work just about anywhere: at home, in hired office space or even
on the move from a mobile device. But that’s not the only benefit
that mobility has on customer service. Here are five ways you can
boost customer service levels using mobility.
Download the Whitepaper
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Omdia 2021 UCaaS North American Scorecard
For the 5th year in a row, Omdia names RingCentral its UCaaS Scorecard leader and the market share leader.
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Secure Cloud Communications & Collaboration
This white paper details how the cloud can ensure the safest and most reliable communications platform for your students, faculty, staff, and alumni.
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Video Security
At RingCentral, our commitment to security has been proven to be second to none. Now we are extending that security commitment to RingCentral Video.