Are Remote Contact Centers Here To Stay? Contact centers—like most industries in today’s economy—had to swiftly adapt toworking remotely during COVID-19. They’ve relied on technology to continue operationsduring the pandemic, … Read more
Straight Talk from 8×8 about Cloud Communications Security, Compliance and Reliability Businesses are Justifiably Nervous about Security, Compliance and Reliability The risk is real. Every organization recognizes the consequences of … Read more
Using Avaya Workforce Engagement to Enhance Your CX Your contact center is one of your most important resources—you will want to do everything you can to keep it operating at … Read more
8×8 Inc. is a provider of cloud communications and customer engagement solutions. 8×8 solutions include cloud-based voice, contact center, video, mobile and unified communications for small, medium to enterprise businesses.
How Five9 is Innovating with Google Cloud to help with COVID-19 Helping your customers during this time of disruption presents many challenges as well as opportunities. Whether your organization has been severely or mildly impacted by the changes brought … Read more
Talkdesk enables remote working environments for front-line customer service staff, now more crucial than ever to succeed in a rapidly changing world Talkdesk Now deploys a cloud contact center solution … Read more
During these challenging times when companies are having difficulty earning revenues and laying off employees, allow VesuvITas to assist your business in reducing operational costs. By leveraging lower-cost quality solutions, … Read more
Xfinity WiFi Hotspot Access Opens Nationwide in Response to Coronavirus Xfinity WiFi hotspots in out-of-home locations will be available for free to anyone who needs them, including non-Xfinity Internet customers, … Read more